(Rachelle Cintron, Royal Caribbean Navigator of the Seas January 14, 2018)
Very friendly and knowledgeable travel agents. They helped us plan our last cruise and look forward to having them help with our next one. Bryan, you Rock!!! (Ali Schneider, March 30, 2017)
Theresa is absolutely wonderful! She will always go the extra mile to make sure our vacation is perfect. People always ask me why I use a Travel Agent....well the real secret is the service you get. Why wouldn’t you want someone on your side to select the best rooms, the best rates and make sure the provider delivers what they said they did! (Kimberly Albritton, Disney February 23, 2017)
Tammy was very accommodating and worked with me to find the package at the price I was looking for. (Shanda Lamb, Bavaro Resorts January 14, 2017)
This was a special trip for my autistic nephew and Tammy and Cruise One made it exactly that! Every detail was accounted for, including his disability and how we could ensure a smooth and delightful experience for him. (Deb Wojcik Universal Parks April 9, 2014)
Chrisjon Erlendsson commented: Just had cruise one book my honeymoon on the Norwegian sun it was a beautiful boat and great crew ty to Susan Feldman for all she has done for me and my wife it truly was a unforgettable experience
JoAnne Hanvey Granato I knew travel agents still existed, but I didn’t use one until I talked to Susan Feldman. So happy I did, I would recommend Susan and Byran to everyone. My husband and I had the best cruise of our lives this past January, thanks to them. Why would anyone plan their own trip when they do it for you, at no charge to you? Thanks again, to Susan at Dream Vacations!
CentraState Employee’s First Cruise
I wanted to get back to you to let you know what a wonderful time my family and I had on our cruise. You both played a big part in answering many of the questions that we had prior to our departure. The Explorer of the Seas is a fantastic cruise ship especially for us first time cruisers. We enjoyed every minute of it and my 19 year old got to eat as much as he wanted to whenever he wanted to. We would highly recommend Cruisone-TTS and Team and Explorer of the Seas to everyone.Thanks again.
The Epstein Family Cruise Memory
"What a great way to celebrate the 80th Birthday of the Matriarch of our Family. Our Cruise Specialist and now good friend, Susan Feldman put together this fabulous package for us filled with great food, entertainment, adventure and lots of cherished family time. An experience of a lifetime not to be forgotten. Off the books-YOU ARE THE BEST! Love,
Vacation Disaster Averted
Passenger Review on the NCL Spirit review page
disaster averted thanks susan!!!!!!!!!!!!!!!!
IT WAS OUR FIRST CRUISE AND WE WERE NERVOUS AND EXCITED. WE WAITED ONLY 30 MIN TO BOARD BECAUSE OF THE ADVISE OF OUR CRUISE CONSULTANT TO GO AT 10:30AM, THANKS! WE ARRIVED IN OUR STATEROOM TO FIND THE DELUXE ROMANCE PACKAGE COMPLETE WITH CHAMPAGNE AND CHOCOLATE STRAWBERRIES, THANKS AGAIN. THE FIRST DAY WE VENTURED INTO THE SPA FOR OUR FREE MASSAGES AND AT THE END THEY GAVE US TWO LARGE BAGS OF MOSITURIZERS AND MILK BATH, THANKS. THE MADERA SPA MANAGER MARIA TOSCANO STATED THAT IT WAS BILLED TO A HOUSE ACCOUNT AND NOT TO WORRY. SO WE HAPPILY WENT TO AN ART AUCTION AT WHICH WE RECEIVED A COUPON FOR 300 DOLLARS OF PRODUCT AND A FREE TREATMENT. WE WENT TO THE SPA AND FOUND OUT THAT WE HAD BEEN BILLED CLOSE TO 1000 DOLLARS FOR THE BAGS OF PRODUCT. HORRIFIED WE CALLED OUR CRUISE SPECIALIST WHO IN ONE PHONE CALL TOLD US WHO TO SPEAK TO AND HOW TO RIGHT THE WRONG. WE NOTIFIED IRMA, THE FRONT DESK MANAGER, WHO TOOK IMMEDIATE ACTION BUT THE SPA IS A VENDOR NOT IMMEDIATELY UNDER THE AUSPICES OF NCL. WE MET BOB , THE FOOD DIRECTOR, WHO GAVE US A FREE DINNER AT LEBISTRO THE FRENCH RESTAURANT AND A BOTTLE OF INNISKILLIN ICE WINE (OUR FAVORITE WINE) AND WHEN WE RETURNED TO OUR STATEROOM WE HAD CANAPES FROM THE CAPTAIN AND A VISIT AT DINNER FROM HUGO THE HOTEL DIRECTOR. THE NEXT DAY WE EASILY RETURNED ALL THE UNWANTED SPA PRODUCTS AND INSTEAD THE ART DIRECTOR LET US PICK A PICTURE THAT WE HAD WANTED. THEN EACH NIGHT AS WE RETURNED TO OUR ROOM OUR STEWARD LEFT A WONDERFUL TOWEL ANIMAL ON THE BED TO OUR DELIGHT. THE GRACIOUSNESS OF THE NCL CREW WAS AMAZING AND WE HAD A LOVELY TIME. HOWEVER, WHEN I WAS IN TEARS AND WANTED TO GO HOME ON THE SECOND DAY IT WAS THE SECURITY AND KINDNESS OF HAVING MY CRUISE SPECIALIST TO CALL AND FIX THE WRONGS THAT TRUELY SAVED OUR VACATION!!!!!!! I WILL NEVER TRAVEL ALONE AGAIN AND NEXT YEAR WHEN I TAKE MY SECOND CRUISE I WILL SAIL AWAY KNOWING MY CRUISE SPECIALIST HAS MY BACK. THANK-YOU! THANK-YOU! THANK-YOU.